FINEMATTER OFFICIAL PARTNERS
In our directory of the world’s leading jewellers, we award the label ‘Official Finematter Partner’ to jewellers who use our platform to provide a seamless and secure online purchasing experience. These jewellers are independently verified for their responsiveness, reliability, and commitment to outstanding customer service. To earn the title of ‘Finematter Official Partner,’ a jeweller must meet the criteria below.
OFFICIAL FINEMATTER PARTNERS ARE JEWELLERS THAT
- 01.Maintain a direct partnership with Finematter
- 02.Have successfully fulfilled at least one order through the platform
- 03.Respond to more than 90% of customer inquiries within 24 hours
- 04.Create and dispatch more than 90% of orders within the expected lead time