DHL On Demand
DHL is our primary delivery partner. Once your order has been dispatched, you will receive a notification by text or email with a delivery date and any additional options offered by DHL On Demand in your area.
Schedule the delivery
If the delivery date doesn’t suit you, you can reschedule by selecting another date within the following 5 days.
Collect from a DHL service point
You may prefer to collect your order from a local DHL service point or parcel locker. DHL will let you know when it’s ready to collect.
Leave with a neighbour or reception
You can appoint a neighbour or reception security to accept your delivery on your behalf. All you need to do is let DHL know the name and address.
DHL will hold your package for up for 30 days. You can let DHL know when you’re back and they will deliver your parcel on the chosen date.