Finematter Global Shipping

Insured. Secure. Reliable.

Our delivery benefits
Rest assured that your Finematter purchase will be sent using a premium shipping carrier, fully insured, and without any worry of incurring customs fees or duties.
01. Import Customs & Duties
Import customs and duties will be prepaid by Finematter and you will never be required to pay any additional charges on delivery.
02. Fully Insured
Whilst in transit to you, your order is protected by our insurance. In the unlikely event of loss or damage, we've got you covered.
03. Free Shipping
Delivery, to any country, is available free of charge on orders above certain thresholds. Free shipping thresholds for each region are listed below.
04. Premium Shipping Carriers
All Finematter orders are dispatched with either DHL or UPS. We only use express services. Once dispatched, you order will arrive between 2-5 days, depending on your location.
05. Carbon Neutral Delivery
In collaboration with our delivery couriers, we are offsetting our emissions through internationally recognised climate protection projects.
06. Eco-friendly packaging
Finematter packaging is made from a minimum of 90% recycled material and fully recyclable, using FSC certified paper and soy-based inks.
07. Delivery preferences
Our carriers offer our customers delivery preferences, such as redirecting to a different address, schedualing the delivery for another day or hold for collection from a local service point.
Free shipping thresholds by region

GBP - free on orders £350 or above, £10 on orders below £350

USD - free on orders $350 or above, $10 on orders below $350

DKK - free on orders kr 2,600 or above, kr 75 on orders below kr 2,600

CAD - free on orders $470 or above, $15 on orders below $470

AUD - free on orders $520 or above, $15 on orders below $520

CHF - free on orders ₣313 or above, ₣10 on orders below ₣313

HKD - free on orders $2,740 or above, $85 on orders below $2,740

JPY - free on orders ¥47,000 or above, ¥1,500 on orders below ¥47,000

MXN free on orders $6,318 or above, $200 on orders below $6,318

QAR - free on orders QAR 1,274 or above, QAR 40 on orders below QAR 1,274

SGD - free on orders $467 or above, $15 on orders below $467

Sadly we’re unable to ship to the below countries due to customs restrictions;
Afghanistan, Åland Islands, Argentina, Ascension Island, Bangladesh, Belarus, Bhutan, Brazil, British Virgin Islands, Brunei, Burkina Faso, Caribbean Netherlands, Central African Republic, Chad, China, Christmas Island, Cocos (Keeling) Islands, Eswatini, French Guiana, French Polynesia, French Southern Territories, Guyana, Haiti, Iraq, India, Isle of Man, Libya, Macau SAR China, Maldives, Mali, Mauritania, Nepal, Niger, Norfolk Island, Pakistan, Palestinian Territories, Pitcairn Islands, Russia, San Marino, São Tomé & Príncipe, Serbia, Somalia, South Georgia & South Sandwich Islands, South Korea, South Sudan, Sri Lanka, St. Pierre & Miquelon, Svalbard & Jan Mayen, Taiwan, Tajikistan, Tokelau, Tristan da Cunha, U.S. Outlying Islands, Ukraine, Venezuela, Wallis & Futuna, Western Sahara, Yemen.

How can we help you with your jewellery?