Refunds & store credit
Once your return has been received, authenticated and accepted by our partner, we will process a refund or issue you store credit.
Refunds will be completed via the original payment method. The funds may take up to 10 business working days to be credited back into your account, due to varying processing times between payment providers.
Store credit will be issued to your Finematter account and the amount will be deducted from your next order.